TERMS & CONDITIONS

Through this website, Placenorder LLC (“Placenorder” or “we”) offers an Online Ordering Service that allow Hospitality businesses who register with Placenorder.com (“Client”or “you”) to use Placenorder LLC’s proprietary Online Ordering software Platform to build and host Online Ordering websites and mobile apps (the “Service”). By using the Service, you agree to comply with and be bound by the following terms and conditions (this “Agreement”), which we may change at any time.

PLEASE READ THIS AGREEMENT CAREFULLY. If you do not agree to these terms and conditions, please do not register for or use the Service. Use of the Service is limited to those individuals and entities who can form legally binding contracts under applicable law, and without limiting the foregoing, the Service is not to be accessed or used by minors.

In addition, when using any particular Service option, you may be subject to additional guidelines or terms and conditions applicable to such service that may be posted on Placenorder.com from time to time, which are hereby incorporated into this Agreement.

Registration.
If you wish to become a Client, you are required to register by creating an account. If you register, you represent and warrant to Placenorder that:

  1. Client will provide Placenorder with accurate, current and complete registration information

  2. Client is of legal age to form a binding contract, and, if you are acting on behalf of the business, you have the right to enter this Agreement on behalf of the business

  3. Client registration and the use of the Service is not prohibited by law

  4. Client has legal rights to publish and distribute an Online Ordering Platform website

Placenorder reserves the right to terminate or suspend your status as a Client in the event that you breach any term of this Agreement.

Provision of Service.
During the period that you are a Client in good standing (the “Term”), you are entitled to use the Service. As part of the Service, Placenorder will host the Client Online Ordering Platform on its servers. Client acknowledges that the Online Ordering Platform is updated at regular intervals, so that the Client’s Service will not immediately reflect changes to the Client Online Ordering Service. Placenorder is not responsible for any errors or delays in the Service caused by any error or fault of Client with the Client Online Ordering Service sent to Placenorder. Client will ensure that the Client’s supplied content does not contain any computer virus, code or other feature that may harm or impair the operation of the Service.

 

Licenses.
The Service includes the right for Client to use:

  1. Placenorder’s online tools to optimize the Client Service for mobile delivery

  2. Placenorder communication tools (“Tools”), such as emails or sms if applicable, which are built into the Client Service to alert end Clients to the Client Online Ordering Platform.

Placenorder grants Client a limited, non-exclusive, non-transferable right and license to use the Placenorder Tools during the Term in connection with Client’s use of the Service. Except as expressly permitted herein, Client shall not copy, modify, distribute, sublicense, make available, reverse engineer, reverse compile or otherwise use the Placenorder Tools. No license is granted to Client to Placenorder Tools or any other proprietary technology or intellectual property of Placenorder except as expressly stated herein, and Placenorder reserves all rights therein.

Client hereby grants to Placenorder the limited, non-exclusive, right and license:

(a) to use, copy and publish the Client Online Ordering Service to create the Client Online Ordering Platform and to display the Service to the end-Customer. In addition, Client hereby grants Placenorder the limited, non-exclusive right and license to display an image of Client Online Ordering Platform (or any part thereof) in Placenorder’s marketing materials and on Placenorder’s websites. Clients may opt out of such use of Client Online Ordering Platform by sending written notice to Placenorder at support@placenorder.com. Placenorder will cease use of displaying the Client Online Ordering Platform, subject to a reasonable transition period to allow Placenorder to make changes to marketing materials and websites. Except for the limited licenses granted to Placenorder in this Agreement, Placenorder acquires no rights in or to the Client Online Ordering Service, and all such rights are retained and reserved exclusively by Client.

Placenorder Obligations.
The Service includes the following benefits:

(a) Placenorder shall use commercially reasonable efforts so that the Service is available 24 hours per day, 365 days per year, subject to reasonable periodic maintenance and any necessary emergency maintenance

(b) Placenorder shall use commercially reasonable efforts to supply access to analytics for the Client Online Ordering Platform 24 hours a day

(c) Placenorder shall use commercially reasonable efforts to allow you access to our proprietary Service dashboard 24 hours a day. You may cancel your subscription at any time by informing Placenorder through email or by phone to cancel your account. Your cancellation will take effect at the end of the then-current billing cycle. You are not entitled to any refund for the period from when you give notice to the end of the billing cycle.

Fees.
Use of the Service is subject to payment of the applicable fees to Placenorder, which are paid by the Client by credit card. If any credit card payment is dishonored or charged back to Placenorder, the Client remains liable to Placenorder for the full amount of fees payable. Placenorder reserves the right to collect interest at the maximum rate permitted by applicable law on overdue balances. If Placenorder terminates your Client status or use of the Service as a result of breach of this Agreement, you will not be entitled to any refund of fees paid. If any taxes, including sales, use or service taxes, are applicable to Placenorder’s provision of the Service to you, you are responsible for payment of such taxes.

Rules of Conduct for the Service.
It is not permitted by Placenorder to:

  1. Use the Service for any purpose in violation of local, state, national or international laws

  2. Impersonate any person or entity, or forge or manipulate the service in any way

  3. Collect information about others, including email addresses, without them agreeing to the terms and conditions upon Checkout of their orders on the Service

  4. Collect any data from Placenorder.com, or use any automated means, including spiders, robots, crawlers, data mining tools or the like to download data from Placenorder.com or relating to the Service (other than Internet search engines operating on terms reasonably acceptable to Placenorder)

  5. Attempt to gain unauthorized access to Placenorder’s computer systems; or engage in any other conduct that restricts or inhibits any other person from using or enjoying the Service, or which, in Placenorder’s sole judgment, exposes Placenorder to any liability or detriment of any type.

 

The Service may not be used to publish, distribute or otherwise make available any material that:

  • Is libelous, defamatory, threatening, abusive, scandalous, obscene or unlawful

  • Contains material from other copyrighted works without the written consent of the owner of such copyrighted material;

  • Infringes any copyright or violates any property rights, rights of privacy or publicity, or any other rights of any third party

  • Contains any statement, formula, direction, recipe, prescription or other matter that involves a reasonably foreseeable risk of injury or damage to the material’s readers or others; or contains any software viruses or any other code, file or program that is designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment.

Placenorder reserves the right (but is not obligated) to do any or all of the following:

  • Investigate any allegation that any Client Authorized Service does not conform to the terms and conditions of this Agreement; or disable access to the Service with respect to any Client Authorized Service that is abusive, illegal or disruptive, or that otherwise fails to conform with the terms and conditions of this Agreement.

  • Placenorder will have no liability or responsibility to Clients or any other person or entity for performance or non-performance of the aforementioned activities.

 

Proprietary Rights.
 

  1. All the text, images, marks, logos, compilations (meaning the collection, arrangement and assembly of information) and other content on Placenorder.com, including any Submissions (as defined below) (collectively, the “Site Content”) are proprietary to us or to third parties.

  2. Placenorder authorizes you to view, download, and use the Site Content solely in connection with your authorized use of the Service in accordance with this Agreement. Except as expressly permitted above, copying, modifying, reproduction, redistribution, republication, uploading, posting, transmitting, distributing or otherwise exploiting in any way the Site Content, or any portion of the Site Content, is strictly prohibited without the prior written permission of Placenorder. In addition, you may not link to any part of the Site Content or frame or otherwise display in any manner the Site Content at any other web site or elsewhere without Placenorder’s written consent.

  3. All software used by Placenorder to operate the Service is proprietary to us or to third parties, and except as may be required to use the Service in accordance with this Agreement, any use, copying, redistribution, sale, decompilation, reverse engineering, disassembly, translation or reduction of such software to human-readable form is prohibited.

  4. The Trademark Placenorder is proprietary to us, and it may not be used in connection with any service or products other than those provided by Placenorder, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Placenorder. Any use of the Placenorder mark, or any others displayed on the Service, will inure solely to the benefit of their respective owners.

Certain types of data and analytics are generated in connection with use of the Service:

(a) “Client Data”, meaning any data and analytics specific to Client, including number of page views, the types of handsets of viewers of Client Mobile Sites, and the source of mobile traffic

(b) “Aggregated Data”, meaning data generated by Placenorder in connection with this Agreement that does not identify Client, including aggregated traffic analysis, aggregated usage reports, and aggregated information about end-Client access to the Service.

(c) Placenorder does not collect personally identifiable information from the Service.

(d) Placenorder shall make the Client Data available to Client on Placenorder.com via a secured account and login provided by Placenorder.

As between Client and Placenorder and to the extent permitted by law:

  1. Client owns and retains all rights to Client Data, and Placenorder e shall use Client Data only for the purposes of this Agreement

  2. Placenorder owns and retains all rights to Aggregated Data.

  3. You agree, and represent and warrant, that your use or other exploitation of the Service and the Site Content, or any portion thereof, will be consistent with the licenses, covenants and restrictions in this Agreement and will neither infringe nor violate the rights of any other party or breach any contract or legal duty to any other parties. In addition, you agree that you will comply with all applicable laws, regulations and ordinances relating to the Service, the Site Content or your use of them, and you will be solely responsible for your own individual violations of any of them.

  4. You agree that Placenorder may refer to or feature your Client Mobile Site on its own websites or promotional materials at any time, in its discretion (although you may opt out of this by contacting Placenorder in writing).

Warranty Disclaimers and Limitations of Liability.
If you have paid all fees due, Placenorder covenants that it will deliver the Service in accordance with applicable industry standards. In the event of any breach of such covenant, or other failure or defect with respect to the Service, the sole and exclusive remedy of the Client, and the sole and exclusive liability of Placenorder, shall be, at Placenorder option as per the agreed Service Level Agreement.

Except as stated in the previous paragraph, Placenorder and Placenorder Affiliates make no representations or warranties of any kind regarding the Service and the Site Content, and Placenorder and Placenorder Affiliates EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, AND ANY AND ALL WARRANTIES ARISING FROM COURSE OF DEALING AND USAGE OF TRADE; THAT THE SERVICE OR THE SITE CONTENT WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR, AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE OPERATION, USE OR OTHER EXPLOITATION OF THE SERVICE OR THE SITE CONTENT, AND AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED FROM THE SERVICE OR THE SITE CONTENT. No advice or information, whether oral or written, obtained by you from Placenorder, any of Placenorder Affiliates or through the Service or Site Content will create any warranty not expressly stated herein.

UNDER NO CIRCUMSTANCES WILL YOU BE ENTITLED TO RECOVER FROM Placenorder OR Placenorder AFFILIATES ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR LOSS OF USE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE ARISING FROM OR RELATING TO THE WEB SITE OR SITE CONTENT, EVEN IF Placenorder OR Placenorder AFFILIATES HAS BEEN INFORMED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. THE MAXIMUM AGGREGATE LIABILITY OF Placenorder AND Placenorder AFFILIATES FOR ANY AND ALL DAMAGES INCURRED BY YOU SHALL BE THE AMOUNT PAID BY YOU TO Placenorder FOR THE SERVICE DURING THE PERIOD IN WHICH IT WAS ALLEGED TO BE DEFECTIVE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

Your Indemnity of Placenorder and Placenorder Affiliates; Termination of Use.
You agree to indemnify, hold harmless, and at their respective options, defend Placenorder and Placenorder Affiliates from all causes of action, claims and allegations (whether threatened or pending), costs, fees, charges, and expenses (including reasonable attorneys’ and professionals’ fees), judgments, damages, losses, and liabilities arising from or relating to the breach or alleged breach of your duties or obligations under this Agreement or your use of the Service or Site Content. For any indemnified matter, Placenorder and Placenorder Affiliates will have full control of the response thereto and the defense thereof, including any agreement relating to the settlement thereof, and you will cooperate fully with Placenorder and Placenorder Affiliates in such matter.

Placenorder may, at its option, suspend or terminate any Client’s access to any or all of the Service, including your password and account, at any time on notice to you. If such termination occurs due to breach of this Agreement by you, you will not be entitled to any refund on account of termination. If termination is not due to breach of this Agreement by you, termination will take effect at the end of the then-applicable billing cycle, and no further payments shall be due from you.

Digital Millennium Copyright Act Compliance.
Placenorder complies with the provisions of the Digital Millennium Copyright Act applicable to internet service providers (17 U.S.C. ss 512, as amended). If any person has any complaints or objections to material posted on the Service or on any Client Mobile Site hosted by the Service, you may contact us at the following address:

 

 

Placenorder LLC
285 Stark Lane, Manchester, NH 03102­

Any notice alleging that materials on this Service or on any Client Mobile Site hosted by the Service infringe intellectual property rights must include the following information:

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;

  • a description of the copyrighted work or other intellectual property that you claim has been infringed;

  • a description of the material that you claim is infringing and where it is located on the Service;

  • your address, telephone number, and email address;

  • a statement by you that you have a good faith belief that the use of the materials on the Site of which you are complaining is not authorized by the copyright owner, its agent, or the law;

  • a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

 

Minors.
This Service is not directed at Clients under the age of 18. If you are under the age of 18, you are not permitted to register as a Client or send any information about yourself to us.

Applicable Law and Jurisdiction; Compliance.
The Service (excluding links) are controlled by Placenorder and operated by Placenorder from its offices based in New Hampshire. The Service is made available by means of the Internet and accessible in all fifty states and other countries. By using the Service you and Placenorder agree that all matters arising from or relating to the use and operation of the Service will be governed by the substantive laws of New Hampshire, without regard to its conflicts of laws principles. You agree that all claims you may have arising from or relating to the operation, use or other exploitation of the Service will be heard and resolved in the federal and state courts located in New Hampshire. You consent to the personal jurisdiction of such courts over you, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any object to proceeding in such courts. If you choose to gain access to the Service from locations other than New Hampshire, you will be responsible for compliance with all local laws of any such other location, and in no event will you use the Service or Site Content in violation of U.S. laws or regulations.

Miscellaneous Provisions.
No delay or omission by Placenorder in exercising any of its rights occurring upon any noncompliance or default by you with respect to any of the terms and conditions of this Agreement will impair any such right or be construed to be a waiver thereof, and a waiver by Placenorder of any of the covenants, conditions or agreements to be performed by you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement hereof contained. As used in this Agreement, “including” means “including but not limited to.” If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, then this Agreement will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. Except as otherwise expressly provided herein, this Agreement sets forth the entire agreement between you and Placenorder regarding its subject matter, and supersedes all prior promises, agreements or representations, whether written or oral, regarding such subject matter. This Agreement may be assigned by Placenorder to any successor to its business, whether by merger, change of control, or sale of all or substantially all of its assets. You agree that the electronic text of this Agreement constitutes a writing and your assent to the terms and conditions and registration to use the Service, hereof constitutes a “signing” for all purposes.

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